We are easy to reach
One advisor, one thread, and a reply from someone who already knows your trip.
Speak with your advisor
WhatsApp is fastest, and it is where most planning happens. Email works equally well if you prefer a written trail.
WhatsApp
+1 (658) 203-0004 — typical first reply within the hour.
Email
reservations@travelwithshanan.com — proposals, documents and anything you’d like in writing.
Hours
Monday to Friday, 8:00am–5:00pm EST. Urgent matters while you are travelling are answered outside these hours.
Where we are
Based in Jamaica, serving travellers here, in the United States and in Canada.
Send a message
For existing bookings, payment questions and anything else. Requesting a quote? Use the planning form instead — it asks the right questions and reaches us complete.
What happens after you send it
A person replies
Not an auto-responder. Your advisor confirms what you’ve sent and asks anything that’s missing.
Your proposal arrives
Up to three properties with total cost, inclusions, room categories and the reasoning behind each.
We book it
Choose your hotel and pay the service fee — the reservation is made, then your instalment schedule and policy are issued in writing.
Or begin with the planning form.
A few quick questions about your trip, and your proposal follows — usually the same day.